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Technology

Technology Information For Successful Remote Learning

Welcome to UCFSD Technology!

This website contains helpful tips and tutorials to support our Staff, Students and Parents. The Technology Team helps provide our UCF community with easy-to-access information, accelerated learning, and fun opportunities to practice what they learn.

Below are resources and tips to guide you.

Contact the Technology Team

Technology Help Desk - https://helpdesk.ucfsd.org

Submit a Device Repair Form

Please select "Student Device Repair" as the ticket type, be descriptive, and include your device's asset #.

For other technical issues please submit a ticket to the HelpDesk: 

https://helpdesk.ucfsd.org/support/home

You can also contact the Technology Help Desk by email at helpdesk@ucfsd.net.

School year support hours are Monday - Friday from 7AM to 4PM.

Summer support hours are Monday through Thursday from 7AM to 4PM.

The Device Repair ticket should be used to report hardware breaks, general device issues, or lost/stolen. Software issues should be reported through the HelpDesk ticket.

Please Fill out this form before dropping off your Chromebook for repair.

How to Pay ChromeBook Repair Fees in Parent Portal

 

WHAT DO YOU WANT TO LEARN TODAY?

Welcome to our Online Resources for Students and Families. Click on the links below to find helpful guides and videos for UCFSD learning systems.

 

TIPS AND TOOLS FOR REMOTE LEARNING

Technology Department Resources & Links

 

The goal of the The District Download is to be a helpful resource for all of our end users and a way for us to better connect with our UCF community and your needs, as well as keep you informed of all the "happenings" in the world of technology here at UCF.

In each issue, you can expect to see information on software updates, new and improved hardware, infrastructure upgrades, and a few quick tips. We will keep a running list of past issues on our website as well, so you can always refer back to previous editions.
 
Questions? Please email technewsletter@ucfsd.net

The UCFSD Technology Department manages all areas of technology related to helpdesk support , purchasing, digital devices, network infrastructure and security. Our Instructional Technology team supports curriculum and instruction, professional development, program development and evaluation, student data and databases. UCFSD employs a full-time staff of professionals to support District-level and building-level technology initiatives.

District Technology Contacts

Justin Webb

Director of Technology

Lisa Dorazio

Supervisor of Information Systems

Matthew Fogleman

Network Technician

Jen Graper

District Applications Specialist

Scott Dixon

Technology Data Assistant

Judy Jones

District Technology Technician

Sapphire Sunyata

Administrative Assistant